Terms of Use.

1. Who these terms are between

This website is operated by Aligned Software Solutions Inc. (The Signal Engine™), Vancouver, BC V6B 2Z4, Canada. By using the site you accept these terms. If you do not accept them, please do not use the site.

2. We sell to businesses, not consumers

The Signal Engine™ is a business-to-business service. We do not sell to consumers, there is no online checkout, no subscription you can buy on this site and no payment is taken here. Engagements are scoped on a call and agreed in a separate written contract.

Because no contract is concluded through this website and we do not contract with consumers, the statutory 14-day right of withdrawal for consumer distance contracts does not apply. Cancellation, term and notice are set out in each client’s own contract. Nothing here removes rights you would have if you did contract with us as a consumer.

3. Using the site

You may read this site, quote it with attribution, and link to it. You may not:

• Copy the design, code or copy to build a competing offer;
• Scrape it at a volume that degrades it for other people;
• Attempt to gain unauthorised access to it or to any system connected to it;
• Submit anyone else’s personal data through our forms without their knowledge.

4. The outreach self-assessment

The scorecard is an indicative self-assessment based on your answers and a fixed scoring model. It does not audit your business or access your underlying business data. Its output is not a forecast, guarantee, or advice and should not be relied on as the basis for financial decisions.

5. The free lead sample

We offer businesses a free sample of our research: three researched leads for the market you describe, each with a named decision-maker, the dated and sourced event behind the approach, and a first message. These terms apply when you request it.

• Who can request it. Businesses only, using a work email address at the company whose website you give. One sample per company. We prepare a limited number each month, and we may decline or delay a request, for example when we are at capacity or cannot identify your market.
• Marketing consent is a condition of the sample. The sample is offered in exchange for your consent to receive marketing emails from The Signal Engine™ about our services, events and research. You give that consent by ticking the box on the form; the box is never pre-ticked. You can withdraw it at any time, using the unsubscribe link in any of those emails or by writing to us. Withdrawing does not affect a sample already delivered or one being prepared.
• Delivery. We aim to deliver by email within 3 business days. That is a target, not a guarantee. If our research cannot support three credible approaches for your market, we tell you so instead of padding the list.
• Using the leads. You may use the leads for your own business development. You are responsible for contacting the people named lawfully, including under the data protection and electronic marketing rules that apply to you and to them. The contact details are business details compiled from public sources and verification services, as described in the Privacy Notice. Please do not resell or publish them.
• No obligation, no warranty. The sample is free, does not commit you to buy anything and does not create a contract for our paid service. It is provided as is: we check the sources, but we do not guarantee that the details remain accurate or that anyone will respond.

6. What we claim, and what we do not

Case study figures are drawn from a named client programme and are labelled with their period, scope and definitions. They describe what happened once, for one client, and they are not a promise of comparable results for anyone else. Outbound results depend on your market, your offer and your team.

7. Availability

We aim to keep this site available and current, but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of it, including these terms. Material changes to the terms take effect when published on this page, and the date at the top changes with them.

8. Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, revenue or data, arising from use of this website. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

9. Privacy

Personal data is handled as described in the Privacy Notice, and cookies as described in the Cookie Notice.

10. Governing law

These website terms are governed by the laws of British Columbia, Canada, and the courts of British Columbia have jurisdiction. If you are a consumer resident in the EU or EEA, this does not deprive you of the protection of the mandatory rules of your own country. The law that governs a client engagement is set in that engagement’s own contract.

11. Contact

Questions about these terms: .